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power steering problems for 1999 concorde
02-19-2008, 12:22 PM
Post: #1
Rolleyes power steering problems for 1999 concorde
I have a 1999 Chrysler Concorde. I had a new power steering pump installed and a couple of days later it started making a buzzing kind of noise and then the noise stopped all of a sudden and my power steering went out again. So I took it back to the shop(Firestone) and they told me that I needed a steering rack and pinions. I told them to go ahead and replace it. Everything seemed okay until about an hour later of driving it after I had picked it up the buzzing noise came back. What could the problem possibly be?
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02-20-2008, 01:15 AM
Post: #2
RE: power steering problems for 1999 concorde
I would suspect a defective shop. Go back to them and politely but firmly ask to speak with the manager . Ask him to explain your warranty for work done ,and what he intends to do to correct THIER problem.
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02-20-2008, 11:41 AM
Post: #3
RE: power steering problems for 1999 concorde
Also ask if the system was flushed properly to get rid of debris from the failed parts.

BTW, I have recently had a 50% failure rate on a certain brand of remanufactured PS pumps so it may not be their fault. OTOH, since they are a nation wide chain I'm sure they have a decent warranty policy to stand behind for customer satisfaction reasons.

Rupe
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