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Chrysler Town and Country
01-03-2008, 02:26 PM
Post: #1
Chrysler Town and Country
I have a 2001 Chrysler mini van with power tail gate. Original problem was it would not open intermittently. Took it to the dealer and they replaced motor. It worked fine for a couple of weeks and now its back to same problem. You can hear motor running for several seconds but never opens. You have to open it manually. However it will always close. Any Ideas out there?
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01-04-2008, 11:54 PM
Post: #2
RE: Chrysler Town and Country
Sorry for the delay in response. Does the door open at all? Does it try to open and then shut agian?

Cary Joe York
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01-05-2008, 02:50 PM
Post: #3
RE: Chrysler Town and Country
CaryJoeYork Wrote:Sorry for the delay in response. Does the door open at all? Does it try to open and then shut agian?

The door tries to open but does not move..Just makes several motor noises. I can open it by pushing the button behind the handle and pulling ( motors must operate properly for this to happen). If I do not pull on the handle while pushing the button it will not open. Is there a microswitch that enables the lift motor that might be out of adj or defective? I cannot open it with remote control ..Just makes several motor noises and does not move. It will close ok using the remote control. Its very perplexing because it was intermittent when I took it to dealer and they replaced lift motor.. Now that warrantee has expired it will not open using remote..Just several sequences of motor whirring noises.
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01-06-2008, 10:54 PM
Post: #4
RE: Chrysler Town and Country
Here are some TSB's I have found.

NUMBER: 23-013-01 REV. A

GROUP: Body

DATE: Dec. 14, 2001

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-013-01 DATED JUNE 22, 2001, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO **ASTERISKS** HAVE BEEN USED TO HIGHLIGHT CHANGES.

SUBJECT:
Sliding Door Difficult To Open Or Close, B-Pillar Weatherstrip Missing, Deformed, Or Loose

OVERVIEW:
This bulletin involves installing tape strips to the inside sliding door glass and replacing both sliding door B-pillar weatherstrips.

MODELS:

2001 (RS) Town & Country/Caravan/Voyager

SYMPTOM/CONDITION:

One or both sliding doors may be difficult to open or close. Vehicles equipped with power sliding door(s) may have incidents of false obstacle detection whereas the door reverses direction during the closing cycle. Also, the sliding door B-pillar weatherstrip may be loose, deformed, or missing.

DIAGNOSIS:

With the sliding doors closed, inspect both B-pillar weatherstrips' position against the front doors. If the weatherstrips are pinched or deformed between the front and sliding door, perform the Repair Procedure. Open the sliding doors and inspect both B-pillar weatherstrips for looseness. If either of the B-pillar weatherstrips are loose or missing, perform the Repair Procedure.


PARTS REQUIRED:
See Picture Below

REPAIR PROCEDURE:
See Picture Below

1. Remove the existing B-pillar weatherstrip from the sliding door and clean the surface with isopropyl alcohol.


2. Apply two tape strips to the inside front edge of the sliding door glass as shown in (Fig. 1). Position one tape strip 1/3 down from the top of the glass and the other 1/3 up from the bottom of the glass. With backing removed and the adhesive side towards the inside sliding door glass, slide the tape strip between the sliding door glass and the sliding door until the edge of the tape strip is flush with the sliding door glass. Use a trim stick or another appropriate tool to apply pressure to attached the tape strips to the glass.

NOTE : THE TAPE STRIP MUST BE ADHERED TO THE INSIDE PORTION OF THE SLIDING DOOR GLASS. DO NOT APPLY THE TAPE STRIP TO THE SLIDING DOOR.

3. Position and attached the new weatherstrip to the front edge of the sliding door glass.

4. Perform steps 1 through 3 on the other sliding door.


Attached File(s)
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.gif  89110532.gif (Size: 22.38 KB / Downloads: 6)

Cary Joe York
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01-06-2008, 10:57 PM
Post: #5
RE: Chrysler Town and Country
Notes

NUMBER: 23-036-01

GROUP: Body

DATE: Dec. 14, 2001

SUBJECT:
Power Sliding Door Reverses Direction During the Power Close Cycle, False Obstacle Detection

OVERVIEW:
This bulletin involves checking for contact between the power sliding door hold-open latch and the sliding door weatherstrip, and grinding away a section of metal from the lower B-pillar/rocker panel area.

MODELS:

2001 - 2002         (RS)        Town & Country/Caravan/Voyager

2001 - 2002         (RG)        Chrysler Voyager (International Market)

NOTE : THIS BULLETIN APPLIES TO VEHICLES EQUIPPED WITH POWER SLIDING DOOR(S), SALES CODES JRA (RIGHT) OR JRB (LEFT).

SYMPTOM/CONDITION:

Near the end of the power close cycle, the power sliding door reverses direction. This condition can be intermittent and may occur on one or both power sliding doors.

DIAGNOSIS:

Inspect the sliding door B-pillar weatherstrip located at the front edge of the sliding door glass. If the weatherstrip is deformed or the lip of the weatherstrip is rolled over, refer to TSB 23-013-01 Rev. A, dated Dec. 14, 2001 before proceeding with this bulletin.

Inspect for contact between the power sliding door hold-open latch and the sliding door weatherstrip:


1. With the sliding door open, closely examine the sliding door weatherstrip near the B-pillar/sill area for witness marks (dull spots, scraping, or cuts) as shown in (Fig. 1). If no witness marks are evident, proceed to step 2. If witness marks are evident, perform the Repair Procedure.


2. Use a business or index card to check the clearance between the sliding door hold-open latch and the weatherstrip as shown in (Fig. 2). If there is clearance between the hold-open latch and the weatherstrip using a card, refer to the 2002 RS Service Manual or MDS2, Power Sliding Door Systems for further diagnosis. If there is no clearance using a card, perform the Repair Procedure.



REPAIR PROCEDURE:

1. Open the sliding door.

2. Remove the plastic sill plate cover using a trim stick.

3. From the splice at the bottom center of the door opening, pull back weatherstrip past B-pillar/sill area. Clean the off excessive weatherstrip adhesive from the metal.


4. Mark the area of metal at the B-pillar/rocker panel to be removed as shown in (Fig. 3)

5. Place a fender cover or another appropriate cover over the carpet and seat.

WARNING :USE OF PROPER EYE PROTECTION IS REQUIRED FOR STEPS 6 THROUGH 8. LACK OF PROPER EYE PROTECTION MAY CAUSE PERSONAL INJURY.

6. Using a die grinder, grind away 4 mm of metal from the area marked. Make sure to taper the ends of the cut.

7. Use a file to smooth the cut area.

8. Clean off the area using compressed air.

9. Apply corrosion inhibitor p/n 82300508 or equivalent to exposed bare metal.

10. Apply weatherstrip adhesive, p/n 04773374, to sliding door weatherstrip channel and install insuring that the weatherstrip is properly seated.

11. Install the plastic sill plate cover.

12. Operate the power sliding door multiple times insuring proper power door closing cycle operation.


Attached File(s)
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.gif  89110540.gif (Size: 10.35 KB / Downloads: 3)

Cary Joe York
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01-06-2008, 11:02 PM (This post was last modified: 01-06-2008 11:03 PM by CaryJoeYork.)
Post: #6
RE: Chrysler Town and Country
NUMBER: 23-020-07

GROUP: Body

DATE: June 2, 2007

SUBJECT:
Sliding Door Adjustment

OVERVIEW:
This bulletin involves specific procedures for checking sliding door alignment and adjustment. These Repair Procedures should be followed prior to replacement of any parts.

MODELS:

2001 - 2007         RG              Chrysler Voyager (International Markets)

2001 - 2007         RS              Town & Country/Caravan/Voyager

SYMPTOM/CONDITION:

Power Sliding Door(s) out of adjustment.

DISCUSSION:

This Service Bulletin is being released because accurate sliding door adjustment procedures are not currently available in DealerCONNECT > TechCONNECT at this time.

The service information will be updated soon.

REPAIR PROCEDURE:

1. Before replacing any parts, check and adjust sliding door to vehicle body side aperture, (spacing), margins, flushness and seal gap. Recommended tolerances to be followed:

a. Check door height using body character lines as an up/down reference. Also use roof contour as a reference factor. (This may vary slightly for proper striker alignment).

b. Check C-pillar and B-pillar for door spacing from door to door and door to glass or rear quarter panel. All spacing should be 5 mm, +/- 1 mm (0.200 in +/- .040 in) and uniform top to bottom at each pillar.

c. Sliding door at B-pillar, (to front door); sliding door sheet metal, (below glass), should be flush to 1.5 mm, (.060 in) inboard of front door sheet metal.

d. Sliding door at C-pillar, (to rear quarter panel sheet metal); sliding door sheet metal, (below glass), should be flush to 1.5 mm, (.060 in) outboard of rear quarter panel sheet metal.

e. Visually inspect the sliding door C-pillar striker alignment to latch. Striker MUST go straight into the latching mechanism.

f. On the left door, check the fuel door blocker striker entry into latch. Striker at this point must not affect alignment.


NOTE :For the purpose of this document, the lower roller and "L" bracket assembly, (located at the lower front corner of the sliding door), will be referenced as the lower hinge.

NOTE :If adjustments are required, both Male Stabilizers on the front of the sliding door and Upper Guide Roller should be loosened and remain loose during the adjustment process so they do not influence door position, (Fig. 1).

NOTE :If the vehicle has a fault code 1B, ignore this until after the Repair Procedure is completed. If the vehicle has a fault code IC, and the sliding door is functioning, ignore this until after the Repair Procedure is completed. If the door is not functioning, check door alignment and fit as described below before performing diagnosis procedure for fault code.

NOTE :IF A DOOR WILL NOT OPEN: Hold handle out, (release position) for 30 seconds. Listen for mechanism attempting to release, then push in on rear of sliding door to unload latch. Door should open.

2. Preliminary Striker Adjustment


3. This is a preliminary adjustment of the striker. This preliminary adjustment should be performed if the striker is influencing the door position. Final adjustment will be made later in the Repair Procedure. Mark current location of striker perimeter, (Fig. 2), then loosen both bolts of striker assembly, remove only 1 bolt at a time, (so that inner threaded plate will not fall between inner and outer panels). Rotate striker out of the way, (then snug remaining bolt). The plate with the nuts attached inside the post have ample room to grind or file without rotating plate out of the way. Elongate the hole(s) by grinding or filing the sheet metal and painting the raw edge to prevent rusting. Repeat this procedure for the other striker mounting bolt hole as required. Install striker to desired position and recheck flushness, (Fig. 3). Rear of the sliding door should be flush to 1.5 mm, (.060 in) outboard of rear quarter panel sheet metal.

4. Door Gap Adjustment - UP/DOWN:

NOTE :Adjust Lower Hinge for up and down adjustment. Adjust center hinge to adjust fore and aft adjustment. Be aware that adjusting either hinge will cause the door to rotate about the other hinges load roller.


5. Visually inspect the sliding door height by checking the alignment of the character lines to the quarter panel and front door (Fig. 4).

a. If the sliding door height is correct, proceed to >>>Step # 18.

b. If the sliding door height is incorrect at the C-pillar, proceed to >>> next step.

c. If the sliding door height is incorrect at B-pillar, proceed to >>>Step # 9.


6. Open door to mid-point of travel. Note the vertical jack screw as shown in (Fig. 5).

7. Adjustments of the sliding door height at the C-pillar can be accomplished by turning the center hinge jack screw. Turn the bolt clockwise to raise door and counterclockwise to lower door (Fig. 5).

8. Verify alignment, readjust if necessary.

9. Does the sliding door height require adjustment at B-pillar?

a. Yes, proceed to >>> next step.

b. No, proceed to >>> Step 18


10. Remove access plug in the sliding door trim panel, (lower front corner) (Fig.6.).

CAUTION Big Grino not loosen the bolts attaching the L bracket to the roller arm on the lower hinge assembly.

11. Open door to mid-point of travel.

12. Mark outline of lower hinge arm bracket on sliding door to assist in making adjustments.

13. Support sliding door at the bottom with protected floor jack.

14. Loosen lower hinge arm bracket bolts.

15. Move lower hinge arm up to lower door and down to raise door.

16. Tighten lower hinge arm bracket bolts to 13 Nm, (115 in-lbs) torque.

17. Verify alignment, readjust if necessary.

18. Door Gap Adjustment - FORE/AFT:

19. Check B-pillar and C-pillar for door aperture, (spacing), gaps and door to door gaps. All spacing should be 5 mm, +/-1 mm (0.200 in +/- .040 in) and uniform top to bottom. Do sliding door gaps require adjustment?

a. Yes >> go to next step.

b. No >> go to Step # 34


20. If adjustment is required, mark the outline of the center hinge bracket on the door. Loosen center hinge bolts as necessary to move center hinge forward or rearward. Moving the hinge rearward on the door increases the gap at the C-pillar and decreases the gap at the B-pillar. Moving the hinge forward on the door decreases the gap at the C-pillar and increases the gap at the B-pillar.

21. Snug center hinge bolts.

22. Close door and check door alignment.

23. Verify alignment, readjust if necessary.

24. Tighten center hinge bolts to 13 Nm, (115 in-lbs) torque.

25. Door Flushness:

26. Loosen both male stabilizers on the front of the sliding door and upper guide roller.

27. Check flushness of sliding door at C-pillar, (rear quarter panel sheet metal to sliding door sheet metal); sliding door should be flush to 1.5 mm, (.060 in) outboard of rear quarter panel. Check flushness of sliding door at B-pillar; (to front door sheet metal and sliding door sheet metal). Sliding door should be flush to 1.5 mm, (.060 in) inboard of front door. Which adjustment is required?

a. If the rear of the sliding door needs to be adjusted for flushness at C-pillar, go to» Step # 32

b. If the front of the sliding door needs to be adjusted for flushness at B-pillar, go to» Step # 29.

c. If the sliding door does NOT need to be adjusted for flushness, go to >> Step # 32.


28. Check the upper front corner of sliding door of sliding door sheet metal, (above glass), (B-pillar) flushness to sheet metal (above front door glass). Check the upper rear corner of sliding door of sliding door sheet metal, (above glass), (C-pillar) flushness to sheet metal (above rear quarter glass).

NOTE :Protect surface of door as needed while making this adjustment.

29. To adjust the upper part of the sliding door at B-pillar, (above glass), use a heavy rubber mallet on the door assembly, lightly tapping door top in or out as necessary.

30. To adjust the upper rear corner, (above glass), of the sliding door at C-pillar inboard or outboard, use a heavy rubber mallet on the door assembly, lightly tapping door top in or out as necessary.

NOTE :Correctly adjusting door flushness should correct Door Seal Compression. Refer to Step # 37 for procedure to check door seal compression WHILE MAKING door adjustments.

31. Final Striker Adjustment

32. Remark current location of striker perimeter, (Fig 2) above, then loosen both bolts of striker assembly, remove only 1 bolt at a time, (so that inner threaded plate will not fall between inner and outer panels). Rotate striker plate out of the way, (then snug remaining bolt). Elongate the hole(s) by grinding or filing the sheet metal and painting the raw edge to prevent rusting. The plate with the nuts attached inside the post have ample room to grind or file without rotating plate out of the way. Repeat this procedure for the other striker mounting bolt hole as required. Install striker to desired position and recheck flushness, (Fig 3) above. Back of sliding door should be flush to 1.5 mm, (.060 in) outboard of rear quarter panel sheet metal.

33. Verify alignment, readjust if necessary.

34. Door Seal Compression:

35. After flush and gap adjustments have been made, door seal compression should be correct. The only variable that can be adjusted is the top of the sliding door at B-pillar. This can be adjusted slightly using the upper roller arm to set the top of sliding door seal compression.

36. Snug the upper roller bolts loosened in step # 1.

NOTE : If other areas of the sliding door need adjustment for door seal compression, refer back to sliding door flushness adjustments to correct, Step # 27.

37. To check the Door Seal Compression, place a piece of paper across door seal and close door. Pull paper out of door opening. If paper tears, setting is too tight. If paper slides through too easily, the compression is insufficient and needs to be adjusted. Check seal compression around sliding door perimeter in the following 10 areas:

a. Mid point of upper header.

b. Top third of B-pillar, (mid way between character line and header).

c. Top third of C-pillar, (mid way between character line and header).

d. Bottom third of B-pillar, (mid way between character line and rocker panel).

e. Bottom third of C-pillar, (mid way between character line and rocker panel).

f. All 4 corners.

g. Mid point of rocker panel, bottom, center of sliding door.


38. Does the seal compression at the top of B-pillar require adjustment?

a. Yes >> go to next step.

b. No >> go to Step # 44

c. If seal compression is incorrect anywhere else on the sliding door, adjustments must be made using procedures starting at Step # 27 above.


39. To adjust for less seal compression at the top of the B-pillar seal, first open door to mid-point of travel.

40. Loosen bolts attaching upper roller arm to door.

41. Install necessary 1 mm shim(s), p/n 04894494AA, to move upper corner of sliding door at B-pillar for less seal compression.

42. Tighten upper roller bracket. Tighten bolts to 13 Nm, (115 in-lbs) torque.

43. Perform paper test in Step # 37 to verify proper adjustment.

44. Stabilizer Adjustment - UPPER/LOWER:

45. Open sliding door.

46. Finger tighten the bolts, (loosened in Step # 1), holding the upper and lower male stabilizer to the front of the sliding door only enough so that the stabilizers can move, but not too freely. Be sure compressed washer(s) are out of dimples.

47. Open and close sliding door 3 times.

48. Open sliding door just enough to reach in and hold lower stabilizer in place.

49. Tighten lower stabilizer bolts.

50. Open and close sliding door 3 times.

51. Open sliding door just enough to reach in and hold upper stabilizer in place.

52. Tighten upper stabilizer bolts.


53. After all adjustments are complete, double check alignment of the fuel door striker into the blocker latch on the left sliding door, and the latch to striker alignment at the rear of both sliding doors. These MUST go straight into the latching mechanisms (Fig 7) and (Fig 8).


Attached File(s)
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.gif  131031776.gif (Size: 9.31 KB / Downloads: 3)
.gif  131031777.gif (Size: 10.34 KB / Downloads: 2)

Cary Joe York
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01-07-2008, 02:28 AM
Post: #7
RE: Chrysler Town and Country
Thanks for all the great info on sliding doors. But as the first message indicates it is a power tailgate



CaryJoeYork Wrote:NUMBER: 23-020-07

GROUP: Body

DATE: June 2, 2007

SUBJECT:
Sliding Door Adjustment

OVERVIEW:
This bulletin involves specific procedures for checking sliding door alignment and adjustment. These Repair Procedures should be followed prior to replacement of any parts.

MODELS:

2001 - 2007         RG              Chrysler Voyager (International Markets)

2001 - 2007         RS              Town & Country/Caravan/Voyager

SYMPTOM/CONDITION:

Power Sliding Door(s) out of adjustment.

DISCUSSION:

This Service Bulletin is being released because accurate sliding door adjustment procedures are not currently available in DealerCONNECT > TechCONNECT at this time.

The service information will be updated soon.

REPAIR PROCEDURE:

1. Before replacing any parts, check and adjust sliding door to vehicle body side aperture, (spacing), margins, flushness and seal gap. Recommended tolerances to be followed:

a. Check door height using body character lines as an up/down reference. Also use roof contour as a reference factor. (This may vary slightly for proper striker alignment).

b. Check C-pillar and B-pillar for door spacing from door to door and door to glass or rear quarter panel. All spacing should be 5 mm, +/- 1 mm (0.200 in +/- .040 in) and uniform top to bottom at each pillar.

c. Sliding door at B-pillar, (to front door); sliding door sheet metal, (below glass), should be flush to 1.5 mm, (.060 in) inboard of front door sheet metal.

d. Sliding door at C-pillar, (to rear quarter panel sheet metal); sliding door sheet metal, (below glass), should be flush to 1.5 mm, (.060 in) outboard of rear quarter panel sheet metal.

e. Visually inspect the sliding door C-pillar striker alignment to latch. Striker MUST go straight into the latching mechanism.

f. On the left door, check the fuel door blocker striker entry into latch. Striker at this point must not affect alignment.


NOTE :For the purpose of this document, the lower roller and "L" bracket assembly, (located at the lower front corner of the sliding door), will be referenced as the lower hinge.

NOTE :If adjustments are required, both Male Stabilizers on the front of the sliding door and Upper Guide Roller should be loosened and remain loose during the adjustment process so they do not influence door position, (Fig. 1).

NOTE :If the vehicle has a fault code 1B, ignore this until after the Repair Procedure is completed. If the vehicle has a fault code IC, and the sliding door is functioning, ignore this until after the Repair Procedure is completed. If the door is not functioning, check door alignment and fit as described below before performing diagnosis procedure for fault code.

NOTE :IF A DOOR WILL NOT OPEN: Hold handle out, (release position) for 30 seconds. Listen for mechanism attempting to release, then push in on rear of sliding door to unload latch. Door should open.

2. Preliminary Striker Adjustment


3. This is a preliminary adjustment of the striker. This preliminary adjustment should be performed if the striker is influencing the door position. Final adjustment will be made later in the Repair Procedure. Mark current location of striker perimeter, (Fig. 2), then loosen both bolts of striker assembly, remove only 1 bolt at a time, (so that inner threaded plate will not fall between inner and outer panels). Rotate striker out of the way, (then snug remaining bolt). The plate with the nuts attached inside the post have ample room to grind or file without rotating plate out of the way. Elongate the hole(s) by grinding or filing the sheet metal and painting the raw edge to prevent rusting. Repeat this procedure for the other striker mounting bolt hole as required. Install striker to desired position and recheck flushness, (Fig. 3). Rear of the sliding door should be flush to 1.5 mm, (.060 in) outboard of rear quarter panel sheet metal.

4. Door Gap Adjustment - UP/DOWN:

NOTE :Adjust Lower Hinge for up and down adjustment. Adjust center hinge to adjust fore and aft adjustment. Be aware that adjusting either hinge will cause the door to rotate about the other hinges load roller.


5. Visually inspect the sliding door height by checking the alignment of the character lines to the quarter panel and front door (Fig. 4).

a. If the sliding door height is correct, proceed to >>>Step # 18.

b. If the sliding door height is incorrect at the C-pillar, proceed to >>> next step.

c. If the sliding door height is incorrect at B-pillar, proceed to >>>Step # 9.


6. Open door to mid-point of travel. Note the vertical jack screw as shown in (Fig. 5).

7. Adjustments of the sliding door height at the C-pillar can be accomplished by turning the center hinge jack screw. Turn the bolt clockwise to raise door and counterclockwise to lower door (Fig. 5).

8. Verify alignment, readjust if necessary.

9. Does the sliding door height require adjustment at B-pillar?

a. Yes, proceed to >>> next step.

b. No, proceed to >>> Step 18


10. Remove access plug in the sliding door trim panel, (lower front corner) (Fig.6.).

CAUTION Big Grino not loosen the bolts attaching the L bracket to the roller arm on the lower hinge assembly.

11. Open door to mid-point of travel.

12. Mark outline of lower hinge arm bracket on sliding door to assist in making adjustments.

13. Support sliding door at the bottom with protected floor jack.

14. Loosen lower hinge arm bracket bolts.

15. Move lower hinge arm up to lower door and down to raise door.

16. Tighten lower hinge arm bracket bolts to 13 Nm, (115 in-lbs) torque.

17. Verify alignment, readjust if necessary.

18. Door Gap Adjustment - FORE/AFT:

19. Check B-pillar and C-pillar for door aperture, (spacing), gaps and door to door gaps. All spacing should be 5 mm, +/-1 mm (0.200 in +/- .040 in) and uniform top to bottom. Do sliding door gaps require adjustment?

a. Yes >> go to next step.

b. No >> go to Step # 34


20. If adjustment is required, mark the outline of the center hinge bracket on the door. Loosen center hinge bolts as necessary to move center hinge forward or rearward. Moving the hinge rearward on the door increases the gap at the C-pillar and decreases the gap at the B-pillar. Moving the hinge forward on the door decreases the gap at the C-pillar and increases the gap at the B-pillar.

21. Snug center hinge bolts.

22. Close door and check door alignment.

23. Verify alignment, readjust if necessary.

24. Tighten center hinge bolts to 13 Nm, (115 in-lbs) torque.

25. Door Flushness:

26. Loosen both male stabilizers on the front of the sliding door and upper guide roller.

27. Check flushness of sliding door at C-pillar, (rear quarter panel sheet metal to sliding door sheet metal); sliding door should be flush to 1.5 mm, (.060 in) outboard of rear quarter panel. Check flushness of sliding door at B-pillar; (to front door sheet metal and sliding door sheet metal). Sliding door should be flush to 1.5 mm, (.060 in) inboard of front door. Which adjustment is required?

a. If the rear of the sliding door needs to be adjusted for flushness at C-pillar, go to» Step # 32

b. If the front of the sliding door needs to be adjusted for flushness at B-pillar, go to» Step # 29.

c. If the sliding door does NOT need to be adjusted for flushness, go to >> Step # 32.


28. Check the upper front corner of sliding door of sliding door sheet metal, (above glass), (B-pillar) flushness to sheet metal (above front door glass). Check the upper rear corner of sliding door of sliding door sheet metal, (above glass), (C-pillar) flushness to sheet metal (above rear quarter glass).

NOTE :Protect surface of door as needed while making this adjustment.

29. To adjust the upper part of the sliding door at B-pillar, (above glass), use a heavy rubber mallet on the door assembly, lightly tapping door top in or out as necessary.

30. To adjust the upper rear corner, (above glass), of the sliding door at C-pillar inboard or outboard, use a heavy rubber mallet on the door assembly, lightly tapping door top in or out as necessary.

NOTE :Correctly adjusting door flushness should correct Door Seal Compression. Refer to Step # 37 for procedure to check door seal compression WHILE MAKING door adjustments.

31. Final Striker Adjustment

32. Remark current location of striker perimeter, (Fig 2) above, then loosen both bolts of striker assembly, remove only 1 bolt at a time, (so that inner threaded plate will not fall between inner and outer panels). Rotate striker plate out of the way, (then snug remaining bolt). Elongate the hole(s) by grinding or filing the sheet metal and painting the raw edge to prevent rusting. The plate with the nuts attached inside the post have ample room to grind or file without rotating plate out of the way. Repeat this procedure for the other striker mounting bolt hole as required. Install striker to desired position and recheck flushness, (Fig 3) above. Back of sliding door should be flush to 1.5 mm, (.060 in) outboard of rear quarter panel sheet metal.

33. Verify alignment, readjust if necessary.

34. Door Seal Compression:

35. After flush and gap adjustments have been made, door seal compression should be correct. The only variable that can be adjusted is the top of the sliding door at B-pillar. This can be adjusted slightly using the upper roller arm to set the top of sliding door seal compression.

36. Snug the upper roller bolts loosened in step # 1.

NOTE : If other areas of the sliding door need adjustment for door seal compression, refer back to sliding door flushness adjustments to correct, Step # 27.

37. To check the Door Seal Compression, place a piece of paper across door seal and close door. Pull paper out of door opening. If paper tears, setting is too tight. If paper slides through too easily, the compression is insufficient and needs to be adjusted. Check seal compression around sliding door perimeter in the following 10 areas:

a. Mid point of upper header.

b. Top third of B-pillar, (mid way between character line and header).

c. Top third of C-pillar, (mid way between character line and header).

d. Bottom third of B-pillar, (mid way between character line and rocker panel).

e. Bottom third of C-pillar, (mid way between character line and rocker panel).

f. All 4 corners.

g. Mid point of rocker panel, bottom, center of sliding door.


38. Does the seal compression at the top of B-pillar require adjustment?

a. Yes >> go to next step.

b. No >> go to Step # 44

c. If seal compression is incorrect anywhere else on the sliding door, adjustments must be made using procedures starting at Step # 27 above.


39. To adjust for less seal compression at the top of the B-pillar seal, first open door to mid-point of travel.

40. Loosen bolts attaching upper roller arm to door.

41. Install necessary 1 mm shim(s), p/n 04894494AA, to move upper corner of sliding door at B-pillar for less seal compression.

42. Tighten upper roller bracket. Tighten bolts to 13 Nm, (115 in-lbs) torque.

43. Perform paper test in Step # 37 to verify proper adjustment.

44. Stabilizer Adjustment - UPPER/LOWER:

45. Open sliding door.

46. Finger tighten the bolts, (loosened in Step # 1), holding the upper and lower male stabilizer to the front of the sliding door only enough so that the stabilizers can move, but not too freely. Be sure compressed washer(s) are out of dimples.

47. Open and close sliding door 3 times.

48. Open sliding door just enough to reach in and hold lower stabilizer in place.

49. Tighten lower stabilizer bolts.

50. Open and close sliding door 3 times.

51. Open sliding door just enough to reach in and hold upper stabilizer in place.

52. Tighten upper stabilizer bolts.


53. After all adjustments are complete, double check alignment of the fuel door striker into the blocker latch on the left sliding door, and the latch to striker alignment at the rear of both sliding doors. These MUST go straight into the latching mechanisms (Fig 7) and (Fig 8).
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01-07-2008, 12:20 PM (This post was last modified: 01-07-2008 12:21 PM by CaryJoeYork.)
Post: #8
RE: Chrysler Town and Country
Sorry about that. Here is one for the liftgate. Sounds like your problem.

NUMBER: 23-035-00 Rev. B

GROUP: Body

DATE: Dec. 29, 2000

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-035-00 REV. A, DATED OCT. 27, 2000, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO **ASTERISKS** HAVE BEEN USED TO HIGHLIGHT CHANGES.

SUBJECT:
Power Mode Closes Lift Gate But Does Not Open The Lift Gate

NOTE : THIS BULLETIN SHOULD BE PERFORMED ON ALL IN STOCK VEHICLES BUILT BEFORE NOVEMBER 13, 2000 (MDH1113XX).

OVERVIEW:
This bulletin involves flashing the Power Lift Gate (PLG) module and resetting obstacle detection values. Adjusting the lift gate striker and/or installing lift gate overslam bumper shims may also be required.


MODELS:

SYMPTOM/CONDITION:
The PLG functions in the power closing mode but not the opening mode. The lift gate is not flush with the tail lights. Low seal load prevents the lift gate from "popping off" and moving the lift gate latch out of the primary latching position.

DIAGNOSIS:

DIAGNOSIS 1:
Power operate the lift gate to open with the Remote Keyless Entry (RKE) Fob or button in the overhead console. If the lift gate does not move out of the primary latching position, perform Repair Procedure 1.

DIAGNOSIS 2:
Inspect the lift gate for flushness to the body above and below the tail lamps. If the lift gate is underflush to the body above the tail lamp and underflush or flush below the tail lamp, go to Procedure 2A. If the lift gate is flush or overflush to the body above and below the tail lamp, go to Procedure 2B. If the lift gate is flush or underflush to the body above the tail lamps and over flush below the tail lamp AND the difference is more than 5 mm, go to Procedure 2C.


NOTE : THE MDS2 AND DRB III® ARE REQUIRED TO PERFORM PART OF THIS REPAIR. THE MDS2 SYSTEM MUST BE OPERATING WITH CIS CD2073 OR HIGHER.

PROCEDURE 1:

1. Log onto the MDS2 System.

2. Connect the MDS2 (Mopar Diagnostic System) and DRB III® (Scan Tool) to the vehicle and switch the ignition to "ON".

NOTE : AUTO CONNECTION WILL OCCUR ONCE THE DRB III®, MDS2 AND VEHICLE ESTABLISH COMMUNICATION. THE "CANNOT READ VIN FROM DRB III®" MESSAGE (ON THE MDS2) WILL BE REPLACED BY THE VEHICLE VIN. PRESS THE "OK" BUTTON ON THE MDS2 TO REQUEST A MDS2 SESSION FOR THE VEHICLE VIN INDICATED. PRESS THE "OK" BUTTON WHEN ASKED TO BEGIN SESSION.

3. Push the FLASH tab on the MDS2.

4. Select READ PART NUMBERS FROM VEHICLE and click SHOW UPDATES on the MDS2.

NOTE : A MESSAGE MAY APPEAR (AFTER STEP 3 OR 4) THAT INDICATES NO UPDATES ARE AVAILABLE. IF THIS OCCURS, MAKE SURE YOUR DIAGNOSTIC EQUIPMENT IS OPERATING AT THE LATEST SOFTWARE LEVEL AS LISTED EARLIER IN THIS BULLETIN. IF THE LATEST SOFTWARE IS INSTALLED, AND NO UPDATES ARE AVAILABLE, ANOTHER VEHICLE CONDITION EXISTS THAT WILL REQUIRE FURTHER INVESTIGATION.

5. Select the new software part number with the light pen and click UPDATE CONTROLLER SOFTWARE.

6. The MDS2 and DRB III® will prompt for any operator action needed during the remainder of the reprogramming process.

NOTE :INSTRUCTIONS ON THE DRB III® SCREEN WILL ASK FOR THE IGNITION KEY TO BE TURNED TO THE "LOCK" POSITION, THIS MUST BE DONE WITHIN 15 SECONDS. SHORTLY AFTER THE IGNITION KEY IS PLACED IN THE "LOCK" POSITION, REPROGRAMING WILL BEGIN. THE IGNITION KEY MUST REMAIN IN THE "LOCK" POSITION UNTIL THE DRB III® SCREEN ASKS FOR THE KEY TO BE TURNED TO THE "ON" POSITION.

7. Cycle the PLG open/close three times.

8. If the flash procedure fails to correct the lift gate failure to move out of the primary latching position, go to DIAGNOSIS 2.

PROCEDURE 2A:

1. Add three lift gate bumper shims, p/n 05020315AA, behind the rubber bumper on each side of the lift gate opening.

2. Add or subtract lift gate bumper shims as required to achieve a consistent fit side to side.

3. Power operate the PLG to open and then close with the RKE Fob or button in the overhead console to verity proper operation.

4. Reset the PLG module obstacle detection values by cycling the PLG three times or by connecting the DRBIII® and selecting Standalone/1998-2001 Diagnostics/Body/Power Lift Gate/Misc/Reset Module.

PROCEDURE 2B:1. Adjust the lift gate striker forward (in car) in 2 mm increments until "pop off" is achieved. Do not let the lift gate become more then 3 mm underflush to the body above the tail lamps.

2. Power operate the PLG to open and then close with the RKE Fob or button in the overhead console. Perform Procedure A if the lift gate has moved to 3 mm or more underflush to the body above the tail lamps without the lift gate opening in the power mode.

3. Reset the PLG module obstacle detection values by cycling the PLG three times or by connecting the DRBIII® and selecting Standalone/1998-2001 Diagnostics/Body/Power Lift Gate/Misc/Reset Module.

PROCEDURE 2C:1. Move the striker rearward 2 mm and remeasure flushness above and below the tail lamps. Flushness should improve above the tail lamps with no change below the tail lamps.

2. Power operate the PLG to open and then close with the RKE Fob or button in the overhead console.

3. Add three lift gate bumper shims, p/n 05020315AA, behind the rubber bumper on each side of the lift gate opening.

4. Add or subtract lift gate bumper shims as required to achieve a consistent fit side to side. The lift gate will remain overflush below the tail lamps.

5. Reset the PLG module obstacle detection values by cycling the PLG three times or by connecting the DRBIII® and selecting Standalone/1998-2001 Diagnostics/Body/Power Lift Gate/Misc/Reset Module.

Cary Joe York
Support
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01-08-2008, 11:16 PM
Post: #9
RE: Chrysler Town and Country
Thanks Joe!
The bumper shim procedure fixed the problem!

CaryJoeYork Wrote:Sorry about that. Here is one for the liftgate. Sounds like your problem.

NUMBER: 23-035-00 Rev. B

GROUP: Body

DATE: Dec. 29, 2000

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-035-00 REV. A, DATED OCT. 27, 2000, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO **ASTERISKS** HAVE BEEN USED TO HIGHLIGHT CHANGES.

SUBJECT:
Power Mode Closes Lift Gate But Does Not Open The Lift Gate

NOTE : THIS BULLETIN SHOULD BE PERFORMED ON ALL IN STOCK VEHICLES BUILT BEFORE NOVEMBER 13, 2000 (MDH1113XX).

OVERVIEW:
This bulletin involves flashing the Power Lift Gate (PLG) module and resetting obstacle detection values. Adjusting the lift gate striker and/or installing lift gate overslam bumper shims may also be required.


MODELS:

SYMPTOM/CONDITION:
The PLG functions in the power closing mode but not the opening mode. The lift gate is not flush with the tail lights. Low seal load prevents the lift gate from "popping off" and moving the lift gate latch out of the primary latching position.

DIAGNOSIS:

DIAGNOSIS 1:
Power operate the lift gate to open with the Remote Keyless Entry (RKE) Fob or button in the overhead console. If the lift gate does not move out of the primary latching position, perform Repair Procedure 1.

DIAGNOSIS 2:
Inspect the lift gate for flushness to the body above and below the tail lamps. If the lift gate is underflush to the body above the tail lamp and underflush or flush below the tail lamp, go to Procedure 2A. If the lift gate is flush or overflush to the body above and below the tail lamp, go to Procedure 2B. If the lift gate is flush or underflush to the body above the tail lamps and over flush below the tail lamp AND the difference is more than 5 mm, go to Procedure 2C.


NOTE : THE MDS2 AND DRB III® ARE REQUIRED TO PERFORM PART OF THIS REPAIR. THE MDS2 SYSTEM MUST BE OPERATING WITH CIS CD2073 OR HIGHER.

PROCEDURE 1:

1. Log onto the MDS2 System.

2. Connect the MDS2 (Mopar Diagnostic System) and DRB III® (Scan Tool) to the vehicle and switch the ignition to "ON".

NOTE : AUTO CONNECTION WILL OCCUR ONCE THE DRB III®, MDS2 AND VEHICLE ESTABLISH COMMUNICATION. THE "CANNOT READ VIN FROM DRB III®" MESSAGE (ON THE MDS2) WILL BE REPLACED BY THE VEHICLE VIN. PRESS THE "OK" BUTTON ON THE MDS2 TO REQUEST A MDS2 SESSION FOR THE VEHICLE VIN INDICATED. PRESS THE "OK" BUTTON WHEN ASKED TO BEGIN SESSION.

3. Push the FLASH tab on the MDS2.

4. Select READ PART NUMBERS FROM VEHICLE and click SHOW UPDATES on the MDS2.

NOTE : A MESSAGE MAY APPEAR (AFTER STEP 3 OR 4) THAT INDICATES NO UPDATES ARE AVAILABLE. IF THIS OCCURS, MAKE SURE YOUR DIAGNOSTIC EQUIPMENT IS OPERATING AT THE LATEST SOFTWARE LEVEL AS LISTED EARLIER IN THIS BULLETIN. IF THE LATEST SOFTWARE IS INSTALLED, AND NO UPDATES ARE AVAILABLE, ANOTHER VEHICLE CONDITION EXISTS THAT WILL REQUIRE FURTHER INVESTIGATION.

5. Select the new software part number with the light pen and click UPDATE CONTROLLER SOFTWARE.

6. The MDS2 and DRB III® will prompt for any operator action needed during the remainder of the reprogramming process.

NOTE :INSTRUCTIONS ON THE DRB III® SCREEN WILL ASK FOR THE IGNITION KEY TO BE TURNED TO THE "LOCK" POSITION, THIS MUST BE DONE WITHIN 15 SECONDS. SHORTLY AFTER THE IGNITION KEY IS PLACED IN THE "LOCK" POSITION, REPROGRAMING WILL BEGIN. THE IGNITION KEY MUST REMAIN IN THE "LOCK" POSITION UNTIL THE DRB III® SCREEN ASKS FOR THE KEY TO BE TURNED TO THE "ON" POSITION.

7. Cycle the PLG open/close three times.

8. If the flash procedure fails to correct the lift gate failure to move out of the primary latching position, go to DIAGNOSIS 2.

PROCEDURE 2A:

1. Add three lift gate bumper shims, p/n 05020315AA, behind the rubber bumper on each side of the lift gate opening.

2. Add or subtract lift gate bumper shims as required to achieve a consistent fit side to side.

3. Power operate the PLG to open and then close with the RKE Fob or button in the overhead console to verity proper operation.

4. Reset the PLG module obstacle detection values by cycling the PLG three times or by connecting the DRBIII® and selecting Standalone/1998-2001 Diagnostics/Body/Power Lift Gate/Misc/Reset Module.

PROCEDURE 2B:1. Adjust the lift gate striker forward (in car) in 2 mm increments until "pop off" is achieved. Do not let the lift gate become more then 3 mm underflush to the body above the tail lamps.

2. Power operate the PLG to open and then close with the RKE Fob or button in the overhead console. Perform Procedure A if the lift gate has moved to 3 mm or more underflush to the body above the tail lamps without the lift gate opening in the power mode.

3. Reset the PLG module obstacle detection values by cycling the PLG three times or by connecting the DRBIII® and selecting Standalone/1998-2001 Diagnostics/Body/Power Lift Gate/Misc/Reset Module.

PROCEDURE 2C:1. Move the striker rearward 2 mm and remeasure flushness above and below the tail lamps. Flushness should improve above the tail lamps with no change below the tail lamps.

2. Power operate the PLG to open and then close with the RKE Fob or button in the overhead console.

3. Add three lift gate bumper shims, p/n 05020315AA, behind the rubber bumper on each side of the lift gate opening.

4. Add or subtract lift gate bumper shims as required to achieve a consistent fit side to side. The lift gate will remain overflush below the tail lamps.

5. Reset the PLG module obstacle detection values by cycling the PLG three times or by connecting the DRBIII® and selecting Standalone/1998-2001 Diagnostics/Body/Power Lift Gate/Misc/Reset Module.
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